• Exporting Leads

    If you are an account admin, you can export leads for yourself or your team members. To export leads, complete the steps below. 1. Login as yourself. 2. Go to Leads > Lead Summary, then follow one of the sections, below. To Export All Leads To export all leads, click...

  • Email Marketing

    What is Email Marketing? Email marketing is a set of features in Buying Buddy that will let you target segments of your leads and send them email messages. These features are really helpful for things like letting people know about a property that's about to come on the market, reminding...

  • Segments

    Segments are a great way to quickly manage an audience or groups of leads. Segments are defined using search criteria, which means that they are always dynamic. Segments are used to define audiences for bulk email and other bulk activities (these features are coming soon). Segments are flexible and can...

  • Soft 404 Errors Explained

    A 404 error is a perfectly normal and valid response code from a website page that says "this page no longer exists". A soft 404 is applied when Google reviews a page and essentially draws its own conclusion that the page has gone away, even though its not getting an...

  • How to Disable Google Maps API

    Buying Buddy always requires Google Maps JavaScript APIs to be loaded in order to function. Google Maps APIs can only loaded once - if the library is loaded multiple times then this will cause an error (you will see these errors in the Browser console). So, if a separate component...

  • Add Google Map API Key to your Buying Buddy Account

    You should always add the API key to your Buying Buddy account as described here.If you have a WordPress site, or you are using our PHP Class it is always advisable to also add the API Key to the Buying Buddy plugin in your website too (explained below). Add Google...

  • Google Maps No Longer Loading and How To Fix It

    This article applies if you originally set up a Google Map Key with billing - but now Maps are not loading. If you notice that Google Maps is no longer loading on your website, then this article will help you to get maps active again. When you first set up...

  • How Banners Work

    Banners are the small colored ribbons that show up in the top left corner on some listings. Banner displays are triggered automatically by the system when certain conditions occur on the listing. Only one banner will be displayed on any listing. There are eight different banners, including: Sold - triggered...

  • Widget Display JavaScript Helpers

    The following JavaScript helpers are provided to help fine-tune the displays of widgets. These widget helpers are all JavaScript and so must be added as code to the pages. Make sure that you place the helper correctly on the page as loading BEFORE or AFTER the widget loads is a...

  • Listing Status

    Within Buying Buddy we map all listings to one of the following different standard status. These status may or may not be provided by your MLS data feed. Buying Buddy standard status: These status can be used in FILTERS.See Filter Parameters and Options support article for instructions on how to use these....