• Solving Plugin Installation Issues

    When Widgets and functions don't work as expected after your installation, this is often due to conflicts that prevent the plugin loading normally.We recommend that you ensure that your website has no JavaScript errors before installing the Buying Buddy plugin. Typical experiences can include any of the following: Buttons such...

  • Using the Browser's Developer Tools to find Errors

    Every modern web browser includes a function called "developer tools".These tools help us find out more about the underlying page code and functions. In the case of Buying Buddy it provides a very useful way for debugging JavaScript that isn't working as expected. This article provides instructions on how to...

  • Exporting Leads

    If you are an account admin, you can export leads for yourself or your team members. To export leads, complete the steps below. 1. Login as yourself. 2. Go to Leads > Lead Summary, then follow one of the sections, below. To Export All Leads To export all leads, click...

  • Email Marketing

    What is Email Marketing? Email marketing is a set of features in Buying Buddy that will let you target segments of your leads and send them email messages. These features are really helpful for things like letting people know about a property that's about to come on the market, reminding...

  • Segments

    Segments are a great way to quickly manage an audience or groups of leads. Segments are defined using search criteria, which means that they are always dynamic. Segments are used to define audiences for Email Marketing and other bulk activities (these features are coming soon). Segments are flexible and can...

  • Soft 404 Errors Explained

    A 404 error is a perfectly normal and valid response code from a website page that says "this page no longer exists". A soft 404 is applied when Google reviews a page and essentially draws its own conclusion that the page has gone away, even though its not getting an...

  • Disable Loading of Google Maps Scripts

    Buying Buddy requires Google Maps JavaScript APIs to be loaded in order to function. However, Google Maps API scripts can only loaded once - if the library is loaded multiple times then this will cause an error (you will see these errors in the Browser console). So, if a separate...

  • Add Google Map API Key to Buying Buddy

    To add to Buying Buddy, you will first get a copy of the key, then follow the instructions for your type of website that are shown below. NOTE: If you have multiple domains (including a staging domain), then in your Google API Account, each domains must be added to the...

  • Google Maps Was Working, But No-Longer

    If you originally set up a Google Map Key with billing and it was all working - but now Maps are not loading... then this article will help! If you notice that Google Maps is no longer loading on your website, then this article will help you to get maps...

Buying Buddy Support