Common Questions


These are some of the most common questions on the help desk...

Buying Buddy IDX and Widgets

Listing Data Not Updating
Be aware that caching systems that cache your website content will also cache content from Buying Buddy widgets, which means the latest listing details may not be shown.

This is typically caused by WordPress caching plugins - and ANY caching system for ANY website.

This can impact at least all the following:
- Photos not updating for your listing
- Open House times and dates not accurate
- Price inaccurate
- Property status inaccurate (e.g. it sold but still shows active)

This will also impair the ability for search engines to see the latest listings and will therefore impact the indexing of listing pages for SEO.

For example a featured listing page may continue to show listings as Active when they are not, open house properties may be inaccurate, or photos may not update, and so on.

Suggested Solutions
Change your cache time frame to 24 hours (this usually resolves most issues)

Update settings for your caching plugin to exclude all pages that have Buying Buddy Widgets on them
Is there a Buying Buddy / LAC guide I can Download?
Yes! Download the MBB / LAC Getting Started Guide by clicking the link below.

Welcome to Buying Buddy
How do I recover my password?
Go to the main login page at www.LeadsAndContacts.com and click the 'Forgot Password' link.

You will then enter your email address, and the system will send you an email to reset your password.

forgot-password
What website platforms have been tested with Buying Buddy?
The following list shows CMS systems where the MBB Plugin and Widgets have been tested

Website CMS NOTES
WordPress Fully supported with the Buying Buddy WordPress Plugin
WordPress.com (free sites) Not supported as plugins are not allowed
Weebly Fully supported using the Buying Buddy JavaScript Plugin for any website
WIX Does not work (IFRAME issue)
Godaddy Website Builder system Does not work
Superlative Fully supported using the Buying Buddy JavaScript Plugin for any website
HTML / PHP / Ruby / Joomla etc Fully supported using the Buying Buddy JavaScript Plugin for any website
iPage Website Builder Does not work (IFRAME issue)