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Support Video Library

Getting Started | Display Properties on Your Website |
Working with Leads | Marketing

Getting Started

Orientation For New Users

Get a quick orientation of your new CRM lead management system.

Play Video 5:26

Set Up Your Account Profile

Setting up your business and company details to ensure the best presentation of listings and agent details on your website.

Play Video 1:40

Your Personal Profile And Preferences

Setup your personal preferences to ensure the best presentation of your profile and effective communication with your leads

Play Video 3:30

Lead Capture And Management Settings

Lead Capture settings and how to set the Automated Actions for new leads, Categories, Sales Steps, and Lead Distribution methods.

Play Video 4:41

Managing Leads

How to search for leads, view the details of leads and options for engaging leads all in the context of their property interests.

Play Video 5:22

Add MLS Listings to Your Website

Using The Wizard To Display Properties

How to use the Wizard to create a widget for displaying properties.

Play Video 2:27

How To Add A Widget

Overview of how to add a Buying Buddy widget to your website.

Play Video 1:30

How To Create Search Links

How to create clickable links that display properties matching specific search criteria. 

Play Video 2:08

Working with Leads

Managing Leads

How to search for leads, view the details of leads and options for engaging leads all in the context of their property interests.

Play Video 5:22

Working With A Lead

How to view a lead's activities and property interests and engage a lead with new-listing alerts, drip campaigns, notes, emails and follow-up tasks.

Play Video 8:58

Marketing

Using Drip Campaigns

How campaigns work and how to create and use campaigns.

Play Video 6:17

New-Listing Alerts

How to create and use New Listing Alerts to nurture leads.

Play Video 6:04

Lead Assignment Policies and Methods

Lead Assignment Process

How the various rules and processes assign leads in a multi-user Account

Play Video 2:43

Agent Territory Assignment

How the Agent Territory Assignment method can be set up to assign leads based on an Agent's sales territory

Play Video 2:20

Round Robin Assignment

How the Round Robin method can be set up to distribute unassigned leads to Agents.

Play Video 2:37

Buying Buddy Support