Change Log

Fixed an issue where a Community Page's AI-generated introduction could look empty in the editor even though it had been created successfully. The introduction text now appears reliably as soon as it's ready, so there's no confusion about whether the AI finished

Previously, when you created a new Community Page and checked on its AI-generated content, the introduction field could show as blank on the Content tab — even though the text had actually been created and was visible on the live page. This made it look like the AI had failed, and saving the page in that state could accidentally wipe out the new introduction.

• Before: The introduction appeared empty after generation, and saving risked replacing the AI content with a blank.
• Now: The introduction shows up correctly right away, the Content tab accurately reflects that it's complete, and your generated text is protected when you save.

Improved how leads are offered, assigned, and reported across your account. Agents now receive the right email at the right time and the dashboard reflects assignments accurately.

• Clearer offer emails. Agents are told when a lead is being offered for acceptance rather than already assigned.
• Accurate assignment status. Once an agent accepts a lead, the profile and reports correctly reflect that — no more leads appearing stuck in "Pending Queue."
• Settings apply immediately. Changes to your round-robin distribution mode take effect on the next lead.
• Lead Assignment Report fixed. Page totals and row counts now match.

Improved the Activity tab on the Lead Dashboard so agents can see at a glance what a lead actually did, instead of generic "Logged In" entries for everything. The timeline now highlights signups, property and search interactions, form submissions, and device information in plain language.

• Signups are now obvious. When a lead registers by saving a property or saving a search, the timeline now shows "Created account" with the property or search that prompted it — instead of an unclear "Logged In" entry.
• Form submissions are visible. When a lead asks a question, requests info, schedules a showing, or shares a listing, those actions now appear as their own clearly labeled events on the timeline.
• Login rows show device info. Repeat visits now display the device and browser the lead used (for example, iPhone · Safari or Windows · Chrome), giving agents quick context on how each lead is engaging.
• Less clutter. Redundant entries around the moment of signup are now combined into a single, easier-to-read event.

Managers can now see at a glance how many leads in the account have no agent assigned, with one-click access to the full list. We've also made sure that "unassigned" counts and labels match everywhere they appear, so what you see on the dashboard, in your lead list, and in the activity center always agrees.

• New on the home dashboard: a count of unassigned leads in your account, plus a "View Unassigned Leads" link that takes you straight to the filtered list.
• Clearer labeling: leads with no agent now show an explicit "Unassigned" label in the lead summary, instead of an empty space, so the status is never ambiguous.
• Unassign now works as expected: if you previously tried to unassign a lead from the assignment screen and the change didn't stick, that's resolved.
• Consistent across the platform: the count of unassigned leads on the dashboard, the unassigned filter in the lead summary, and the unassigned option in the activity center all agree on the same set of leads.

Some MLSes have been sending us city names with missing spaces, like "HappyValley", and property subtypes, like "SingleFamilyResidence", which we have fixed on our side system-wide.

Some MLSes have been sending us city names with missing spaces, like "HappyValley", and property subtypes, like "SingleFamilyResidence", "MultiFamily", or "MobileHome". We fixed this system-wide, but search links and widgets on agent websites that filtered by property subtype stopped returning results. We put in a backward-compatibility check that fixes this so they are now continuing to work. However, we recommend you fix all your filters to use the new correct versions with spaces in the proper places, as this is the correct version that is guaranteed to continue working into the future.

Fixed an issue where agents whose names contain accented characters — such as é, à, or ü — were assigned incorrect system email addresses. This affected the "From" address used when Buying Buddy sends property alerts and campaign emails to leads on the agent's behalf.

Fixed an issue where the YouTube video on community pages was not visible when viewed on smaller screens such as phones and tablets. The video now correctly appears above the community description on all device sizes.

Previously, community pages that included a YouTube video would show the video only on desktop-sized screens. When viewed on a mobile device or smaller browser window, the video would disappear entirely.

The video now displays properly at all screen sizes, stacking above the community text on smaller devices and appearing side-by-side with the text on larger screens.

You can now download your open tasks as a CSV file directly from the Follow Up page. Choose to export all open tasks, or just those that are overdue, due today, or upcoming.

A new Export button on the Follow Up page lets you quickly download your task list as a spreadsheet-ready CSV file. This is especially useful for agents who use Mojo Dialer or similar tools to work through their call lists.

• Choose what to export: All Open Tasks, Overdue Only, Due Today Only, or Upcoming Only
• The export includes lead name, phone, email, star rating, activity score, interest types, contact type, assigned agent, sales step, and campaign
• Your current type filters (Calls, Tasks, Meetings, Inquiries) are respected, so you get exactly the list you need
• Team leads and admins can export for a specific agent or the entire team

Fixed an issue where drawing a map shape to define a search area for a Just Listed Alert would appear to save correctly, but the shape would not be visible the next time you opened the alert to edit it.

Fixed an issue where the Agent MLS ID dropdown in the Widget Filter Wizard showed no options, making it impossible to create widgets that display listings for a specific agent or office.

Fixed an issue where the daily lead activity report emails stopped being delivered to agents. Agents who rely on these reports to stay on top of new listing alerts, tasks due, and hot lead activity will now receive them again as expected.

Fixed an issue where some leads with active listing alerts were incorrectly shown as having no alerts, causing inaccurate counts in the Lead Summary filters and the Dashboard Lead Health tray.

• The "No Active Alert" filter on the Lead Summary page was including leads that actually had active alerts set up, making it harder to identify leads who truly needed attention.
• The "In Touch" column was showing a missing-alert indicator for leads that did have alerts running, including those on weekly or monthly schedules.
• The "No Alerts" count on the Dashboard Lead Health tray now accurately reflects which leads need listing alerts created.

Agents can now type a web address directly into an email template and it will automatically appear as a clickable link for leads. No need to manually format links.

Fixed an issue where a number of merge fields -- including company address, phone numbers, fax, and agent photo -- were not being replaced with the correct information when campaign and bulk emails were sent or previewed. Affected emails would show a blank space or a raw image link instead of the intended content.

Fixed an issue where the automated welcome email sequence was failing to send for newly activated accounts. Agents and agency owners can now expect to receive their welcome emails reliably upon account activation.

Fixed an issue where saving a team member's role or permission level from the Admin Settings screen would fail with an error and not save. Changes to access levels now save correctly every time.

Agents can now access a powerful set of additional filters directly from the Lead Summary page, making it much easier to zero in on exactly the leads that need attention right now — without navigating away or running separate searches.

The new More Filters panel expands inline below the filter bar and brings together every way you might want to slice your lead list into one organized, easy-to-scan form. Filters are grouped by what they do:

• Quick Filters — one-click shortcuts for common situations like leads who haven't been called yet, leads with no email on record, or recently active leads.
• Classification & Engagement — filter by lead temperature, activity score, tags, outstanding tasks or calls due, whether a lead has active property alerts, and forecast closing dates.
• Sign-up & Origin — find leads by how they came to you: when they registered, which website they signed up on, their lead source, campaign assignment, or marketing source code.
• Pipeline & Milestones — filter separately by buyer or seller deal stage, whether a buyer agreement or listing agreement is signed, and mortgage status.
• Property Search Criteria — find leads based on the types of properties they've been browsing: price range, city, bedrooms, and bathrooms.

As you adjust filters, the Apply button shows a live count of matching leads before you commit — so you always know whether you're about to see 2 leads or 200.

The Hot Leads list was including leads that were not actually "hot," making it harder to prioritize the right contacts.

The Lead Summary page now has a built-in navigation panel with 31 pre-built contact lists organized by workflow, so you can jump straight to the leads that need attention without setting up filters every time.

A new Work Lists panel sits to the left of your lead list on the Lead Summary page. Instead of building filters from scratch each day, you now have 31 ready-made lists organised into five groups:

• Act Now — your daily action queue: Hot Leads, New This Week, Calls Due Today, Showing Requests, and Tasks Overdue
• Engagement Gaps — contacts slipping through the cracks: Never Spoke To, No Active Alert, Alert Expiring, No Campaign, and Gone Quiet
• Active Pipeline — buyers and sellers at every deal stage, from Qualifying through to Under Contract
• Closed & Inactive — closed transactions and dormant contacts ready for re-engagement
• Key Lists — broad views including All Buyers, All Sellers, Pre-Approved Buyers, High Rated, and Closing This Month

Each list shows a live lead count that updates automatically when you open the page, so you can see at a glance where your attention is needed most. Click any list to filter your leads instantly — no page reload required.

The panel also includes a My Segments tab where your own saved filter views are one click away. Use the collapse button on the panel edge to make the lead list wider when you need more screen space.

Fixed a bug where the "Last active" date always showed "Never" on a lead's profile, even for leads with recent activity.

Notes and Messages in the lead history now show the text with the item.

Now includes new classification methods

Select multiple leads and update their Contact Type, Star Rating, Interest Types, and Tags all at once.

You can now reclassify multiple leads in a single action directly from the Lead Summary page.

• Select one or more leads using the checkboxes — a toolbar appears at the bottom of the screen
• Click Reclassify to open the reclassify panel
• Enable any combination of: Contact Type, Star Rating, Interest Types, and Tags
• For Interest Types and Tags, choose whether to Add or Remove the selected values
• Review a plain-English summary of your changes before confirming

Only the sections you enable are updated — anything left unchecked is ignored.

The property address for seller leads is now displayed directly on the lead dashboard so agents no longer need to dig into the profile to find it.

For leads with a Seller interest type, the property address is now surfaced in several key places on the lead dashboard:

• Displayed directly in the lead header alongside email, phone, and last active date
• Shown at the top of the Seller Pipeline panel when you click the seller deal stage
• Shown in the Classification panel when the Seller interest badge is active
• Available in a dedicated Property Address panel in the sidebar, which automatically expands for seller leads

If no address has been set, a prompt is shown in each location so it's easy to add one without navigating away from the dashboard.

Phone numbers updated via the Edit Lead Profile form now display correctly across all views.

Two related phone display issues have been resolved:

• Fixed a bug where updating a lead's phone number via Edit Lead Profile was not reflected in the Leads list — the contact detail row was reading from an outdated field and would continue to show the old number until a full data refresh.
• Fixed an issue where clicking a bad phone number on the Lead Detail page would open the Edit Profile panel on the wrong tab, with incorrect content showing and the tabs not responding to clicks.

A completely new way to work your leads — automatically know who to call today and why, based on real search activity.

We've rebuilt three core areas of Buying Buddy around a single idea: Buying Buddy widgets already know which leads are actively shopping — you shouldn't have to guess. The updates below surface that intelligence automatically, so you spend less time digging and more time closing.

Lead Detail Page — Your Command Center for Every Lead

• Automatic Activity Score (0–100): Every lead now carries a live engagement score calculated from their real home search behavior — searches run, properties viewed, listings saved, and more. The score decays when activity drops, so a high score today means they're actively shopping right now.
• Suggested Actions: Based on engagement signals, the lead page now recommends what to do next — no more wondering if you should reach out.
• Property Engagement Panel: See exactly what price range a lead is focused on, how their search activity has trended over time, and whether their criteria are narrowing — all in plain language, updated automatically.
• Lead Classification: Quickly tag each contact by type (Client, Prospect, Past Client etc.), interest (Buyer, Seller, Renter, Investor), and deal stage — keeping buyer and seller pipelines separate and clear.

Account Dashboard — A Smarter Starting Point

• The account dashboard now highlights your most active leads first, with engagement scores and classification badges visible at a glance.
• Recent activity shows lead-initiated actions — the things that actually signal intent — rather than system noise.
• Hot Leads are ranked automatically by activity score, so the leads at the top of your list are the ones worth calling first.

Activity Center — Deep Dive into What's Happening

• A new dedicated Activity Center gives you a real-time, filterable view of engagement across all your leads.
• Filter by contact type, deal stage, interest type, star rating, or date range to find exactly who you're looking for.
• Color-coded activity signals distinguish passive browsing from high-intent behavior at a glance.

Together, these updates answer the question every agent asks every morning: who should I call today, and why? — automatically, from data Buying Buddy widgets are already collecting.

We've rolled out a major update to maps across all widgets — including Search Results, Map Search, Property Details, Agent Profiles, Office Profiles, and Community Pages.

Faster, Smoother Map Interaction

Zoom and pan freely — the map continuously refreshes to display properties within the visible area, up to a defined maximum. No more waiting or clicking "Search as I move the map."

Improved Drawing Tool

The polygon shape tool has been rebuilt to be more reliable and easier to use when defining custom search areas on the map.

Richer Property Previews

Hover over any map pin to see a larger photo and more property details at a glance.

Stacked Listing Indicator

A new cluster marker appears when multiple listings share the same location (e.g., condos in one building), making it easy to browse each one individually.

We've completed several important improvements to our email delivery systems:

1. Enhanced Delivery Tracking

Major updates to our email delivery infrastructure now provide much more accurate delivery status tracking, giving you better visibility into how your emails are performing.

2. Automatic Bounce Management

New bounce tracking automatically invalidates email addresses after 4 consecutive bounces. This keeps your contact lists clean and protects your sender reputation.

3. Smart Alert Frequency Optimization

To improve overall deliverability and ensure your emails reach engaged contacts, we've implemented automatic frequency adjustments for New Listing Alerts that show no engagement: For example, daily alerts with no engagement for 14 days will be changed to weekly alerts.

We've modernized the property details overlay with a new centered modal layout on desktop devices.

What's Changed:

• Property details now open in a centered panel with a visible dark background
• New close button for easy navigation back to search results
• Cleaner, more contemporary appearance

Why This Matters:

The updated design makes it immediately clear that you're viewing a property preview within your search session. Previously, the full-screen overlay caused confusion as visitors expected the browser URL to change when viewing a property. The new centered layout with a visible background clearly indicates this is a quick-view overlay, helping visitors understand they can easily return to their search results. This modern approach improves user experience and reduces confusion around navigation.

Smaller width screens and mobile devices continue to display property details in full-screen view for optimal usability.

To reduce unnecessary alerts, automatic logins will no longer send notifications. This includes logins triggered when leads click property links in listing alerts.

We have improved the CSS used for Widget themes, specifically to better support "dark" themes. If you have a custom theme and have added CUSTOM CSS, please check that this is still rendering as you expect. Submit a help ticket if you need assistance.

SEO capabilities for WordPress property details pages have received a significant update.

The following updates have been made which will improve the ability for your pages to be indexed:

1. We are now blocking the Yoast Schema on property details pages that was creating conflicting canonical links
2. SEO Meta Tags Improvements
3. New: Schema to support rich snippets in search results

Fixed a bug on Community Pages where the H1 title was not updating reliably. This affected HighLevel, Vue and Next JS platforms.

Bug fixed where property details not working.

The system templates that go to your leads have been updated. The styling is now more neutral.

Instructions for Social Share Settings have changed to reflect changing browser standards. Read more for full instructions.

Having trouble with Property sharing from widgets?

Due to recent browser security changes, we've updated our social share requirements.

Action is required to maintain sharing functionality.

The photo layout at the top of the property details widget has been redesigned and updated.

Calculation of medians on the Market Stats widget was incorrect and this has been fixed.

This update enhances the plugin's compatibility by improving its tolerance when Google Maps is being loaded by other themes and plugins

Fixed a bug in 2.2.2 that caused results widget to not display in some environments. Please update straight away.

The Calculator widget layout has been updated so that its layout adjusts to container widths so that it will still look great when added to narrow sections on your pages.

WordPress V2 is available with many enhancements. Please ensure you update the plugin.

WordPress Plugin Version 2 is a major update to the WordPress plugin. Please ensure that the plugin is updated.

We have made made several refinements to the plugin since launching on May 2nd. As of today (May 3) the current release is 2.2.0.

In the unlikely event that you see any issues, please clear your browser caches after the update. For continued issues, please report to the help desk with the subject "Plugin V2 issue" so that we can take prompt action.

County names have been updated and all now include the two-letter state abbreviation as part of the name. Not sure why this was done by the MLS as we have the State for each listing! YOUR ACTION: Please update any filters that use COUNTY NAME. Check with the Wizard if you are unsure of new values.

WordPress plugin version 1.2.5 fixes an with the OfficeRoster widget. Update the plugin and then clear the WordPress cache

See video on support site

There is an issue with WordPress plugin version 1.2.3. If you have this version, please update immediately to at least 1.2.4

The new Market Stats widget is now available and can be found in the Wizard.

This flexible widget has 3 different report types that display Summary Market Stats, Comparison Tables and generate lists of links.
In the first panel of the Wizard, choose "Market Data" and follow the prompts.

Find the new "Rounded Address / Area" quick search form in the Wizard.

Load widgets only when needed, especially useful for pages with multiple widgets in tabs. See JavaScript Widget Helpers Guide

When using the Wizard to create a Quick Search Form with preset values, options now include Listing Status to set a hidden field of Rental, and Property SubType.

We are refining and improving many design aspects of the Buying Buddy widgets.

The current update includes many styling refinements to the Gallery/Grid design.
If you use Custom CSS then please note:
- The CSS for the Gallery/grid widget has been significantly simplified.
- Class names remain consistent.
- This widget is now using many CSS variables to allow simpler customization.

The WordPress plugin has been updated to v1.2. Updates includes: * Enhanced navigation options * Improved handling when reactivating the plugin * Performance optimizations. The plugin should update automatically over the next 24 hours.