The Buying Buddy Developer Portal provides our developer partners with powerful tools to manage client accounts, research MLS compatibility, and streamline the implementation process. This centralized dashboard makes it easy to create, monitor, and upgrade client accounts throughout their lifecycle.
Key Features
The Developer Portal includes several essential tools to support your client projects:
Account Management Dashboard
Monitor all client accounts from a single interface with status-based organization:
- Live Accounts: Fully approved accounts with active MLS data feeds
- Pending Accounts: Accounts awaiting IDX license approval
- Draft Accounts: Development environments using demonstration data
- Free Trial Accounts: Temporary accounts for client evaluation
MLS Research Panel
Before starting client projects, research MLS compatibility and requirements:
- Verify if Buying Buddy connects to specific MLS data feeds
- Access IDX licensing instructions for different MLSs
- Review any additional MLS passthrough fees that may apply
Account Creation Options
Choose the approach that best fits your workflow:
- Add Account: Create draft accounts for development without client involvement
- Referral Links: Generate custom links for clients to sign up directly
See full details in Creating Client Accounts.
Getting Started
To access the Developer Portal:
- Log in to your Buying Buddy account
- Review your dashboard for all accounts
- Use the navigation menu to access specific tools
Accessing Client Accounts
Managing Accounts
The Developer Portal provides a streamlined way to access and manage all your client accounts:
- When you log in, your first view will be "Live Accounts"
- Access any client account by clicking the login icon on the right side of the account row
- This same login method applies to all Users within an account
Once logged in to a client account, you have full access to handle customizations, setup, and support tasks.
Important Note: Your browser can only maintain one active account session at a time.
Best Practices for Account Access
Always access client accounts through your Developer Portal rather than setting yourself up as a Webmaster user within client accounts. This maintains proper access control and visibility.
Returning to Your Main Account
When finished working in a client account, you have two options:
- Log off completely: This ends the session and requires you to log in again to your main account
- Switch back to your account: Click "Switch Back To Myself" in the top menu to return directly to your main account without logging out
Our Demo Websites for Inspiration
These demo websites showcase the various Buying Buddy widget components that are embedded in pages. At the bottom of each page there is a section in yellow that shows the short code used in each case.
- charliesmithrealty.com is a WordPress site built using DIVI and uses the Buying Buddy WordPress plugin.
- charliesmithrealty.net is an HTML website and is using the Buying Buddy JavaScript plugin.
Support and Help Resources
Creating Support Tickets
The Developer Portal provides multiple ways to request assistance:
- From your main account: Use this for general help with your own account
- From your account, referencing a client: When you need assistance with a client account but don't want the client involved
- From within a client account: Log in as the client to submit tickets that appear to come directly from them
- You can add your email as CC to receive all communications
To create a ticket from any account:
- Click "Help & Support" in the menu
- Select "New Help Ticket"
- Complete the form with relevant details
When a ticket is submitted, our support team can immediately see the account, websites, and leads associated with the request.
Demonstration Resources
Your Personal Demo Environment
Your Developer Portal includes a complete Buying Buddy demo account that you can use to:
- Create your own demonstration website
- Showcase features to potential clients
- Test new integrations
- Practice configurations
- Train your team
This demo environment uses the Demo MLS data and includes all features available in production accounts.